Website Privacy Policy

Vibrant Life Counseling, LLC

Effective Date: August 9, 2025
Last Updated: November 1, 2026

1. Purpose

Vibrant Life Counseling, LLC ("Vibrant Life Counseling," "VLC," "we," "our," or "us") respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, maintain, and disclose information when you visit our website, contact our practice, or use website-related services.

Our website provides information about counseling services offered in Bellevue, Washington, and through secure telehealth throughout Washington State.

This policy applies to website visitors and individuals making general inquiries. It does not replace our separate Notice of Privacy Practices, which governs protected health information maintained in connection with counseling services.

2. Applicable Privacy Laws

Vibrant Life Counseling follows applicable federal and Washington State privacy and confidentiality requirements, including, where applicable:

Health Insurance Portability and Accountability Act (HIPAA).
Health Information Technology for Economic and Clinical Health Act (HITECH).
Washington State Uniform Health Care Information Act (RCW 70.02).
Washington My Health My Data Act (RCW 19.373).
Applicable Washington data security and breach notification requirements.

3. Information We Collect

Depending on how you interact with our website, we may collect:

Information You Voluntarily Provide

Name.
Email address.
Telephone number.
Preferred method of contact.
General questions or service inquiries.
Appointment preferences and scheduling information.
Other information you voluntarily submit.

Please do not include detailed mental health histories, diagnoses, trauma histories, or other sensitive clinical information in general website inquiries or ordinary email communications.

Technical and Website Information

Our website hosting provider and website technologies may automatically collect:

Internet Protocol (IP) address.
Browser and device information.
Operating system.
Pages visited and time spent on the website.
Referring websites and search sources.
General website usage and interaction information.

The specific information collected depends on the website technologies and settings in use.

4. How We Use Information

We may use information collected through our website and related communications to:

Respond to general questions and inquiries.
Provide information about counseling services.
Coordinate requested consultations.
Respond to appointment requests.
Maintain website functionality and security.
Evaluate and improve website performance.
Fulfill applicable legal obligations.

We do not use general website inquiries as a substitute for secure clinical intake documentation.

5. Counseling Services and Protected Health Information

Information collected and maintained in connection with counseling services may be protected under HIPAA and Washington State healthcare confidentiality laws.

Once you become a client, your clinical information is maintained and handled in accordance with applicable healthcare privacy requirements and our separate Notice of Privacy Practices.

Notice of Privacy Practices:

[INSERT LINK TO NOTICE OF PRIVACY PRACTICES]

Please use the secure client portal for clinical forms, treatment-related communications, and sensitive personal or health information.

6. Washington Consumer Health Data

Certain information collected through a website or other nonclinical interactions may qualify as consumer health data under Washington's My Health My Data Act, RCW 19.373.

For information about the categories of consumer health data we collect, how we use it, applicable disclosures, and your rights under Washington law, please review our separate:

Washington Consumer Health Data Privacy Policy

[INSERT LINK TO WASHINGTON CONSUMER HEALTH DATA PRIVACY POLICY]

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve visitor experience.

These technologies may collect technical information about your device, browser, and website interactions.

You may manage cookies through your browser settings. Disabling cookies may affect certain website features.

Any analytics or tracking technologies used by VLC must be configured and used consistently with applicable privacy laws. We do not authorize the disclosure of protected health information to analytics or advertising providers in violation of applicable law.

8. Third-Party Services

Our website and business operations may rely on third-party providers for services such as:

Website hosting and maintenance.
Business email and communications.
Appointment scheduling.
Secure electronic health record and client portal services.

These providers may process information as necessary to provide their services.

When you access an external website or service through a link on our website, that provider's privacy policy and practices may apply.

We encourage you to review third-party privacy policies before submitting personal information.

9. Information Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

Access to information is limited to what is reasonably necessary for legitimate business purposes.

Clinical information is maintained separately through appropriate secure systems and handled in accordance with applicable healthcare privacy requirements.

No electronic transmission or website can be guaranteed to be completely secure.

10. Information Retention

We retain website and business inquiry information only as long as reasonably necessary for the purposes for which it was collected, subject to applicable legal and regulatory obligations.

Clinical records are maintained separately in accordance with applicable Washington State record retention requirements and our Notice of Privacy Practices.

11. Children's Privacy

Our website is intended for adults seeking information about counseling services.

Parents and legal guardians seeking counseling services for a minor may contact our practice to discuss available services and appropriate next steps.

We do not knowingly solicit personal information directly from children through our public website.

12. External Website Links

Our website may contain links to external websites, professional directories, scheduling platforms, and other resources.

Vibrant Life Counseling is not responsible for the privacy practices, security, or content of external websites.

13. Security Incidents and Breach Notification

If a security incident involves personal information subject to applicable breach notification requirements, Vibrant Life Counseling will provide notification in accordance with applicable federal and Washington State law.

14. Contact and Privacy Questions

For questions about this Privacy Policy or our website privacy practices, contact:

Vibrant Life Counseling, LLC
Attn: Privacy Officer – Jami Visaya, LMHC, LMFT
Email: info@avibrantlifecounseling.com
Phone: (206) 752-1904
Website: https://www.avibrantlifecounseling.com

You may also contact:

U.S. Department of Health and Human Services – Office for Civil Rights
https://www.hhs.gov/ocr/privacy/

Washington State Attorney General
https://www.atg.wa.gov/

15. Policy Updates

We may periodically update this Privacy Policy to reflect changes in our business practices, website technologies, or applicable laws.

Revisions will be posted on this page with an updated effective date.